Return Policy at Caicèy Wear

Returns: We accept returns within 30 days of purchase. To be eligible for a return, the item must be unused and in the same condition that it was received. It must also be in its original packaging.

Refunds: Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original payment method. You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Exchanges: We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [Caiceywear@hotmail.com] and we will provide instructions on how to proceed.

Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Sale Items: Only regular priced items may be refunded. Sale items cannot be refunded or exchanged.

Gift Cards: Gift cards are non-refundable.

Late or Missing Refunds: If you haven't received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. If you've done all of this and you still have not received your refund yet, please contact us at Caiceywear@hotmail.com.

We hope this return policy provides you with the information you need to make a purchase with confidence. If you have any questions, please do not hesitate to contact us.